return & Exchange policy
At Hello Beautiful, we understand that sometimes your purchase didn’t end up being everything you hoped for. We are happy to accept returns and will issue store credit for the purchase price of the item(s).
Returns are for store credit only! No refunds will be issued.
ALL CLEARANCE ITEMS ARE FINAL SALE and may not be returned, refunded or exchanged.
All in-store returns/exchanges must be done within 7 days of original purchase.
All online returns/exchanges must be done within 14 days of original purchase.
Items must be unwashed, unworn, and with tags still attached. If items appear worn, have animal hair, have makeup or other stains, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense.
NON-RETURNABLE: All Clearance Items.
Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is any damage to the original package, your return will not be accepted.
Damages must be reported within 2 days of receiving merchandise. Please contact or 334-489-4014 for assistance.
Items not meeting the above guidelines will be returned to you at your expense.
How do I return my merchandise?
Follow our easy steps for a hassle-free return.
1. Please review our return & exchange policy to be sure your return/exchange meets our requirements. Returns/exchanges that do not meet requirements will not be accepted and additional postage will be paid by you to have them returned to you.
2. Place unwanted merchandise in a shipping safe box or envelope with original invoice included.
3. Mail your return to:
Hello Beautiful Boutique
119 South Main Street
Enterprise, AL 36330
When will my return be processed?
Returns are processed within 5-7 business days from when we receive them. Please record your tracking information to see when it arrives.
We will send a confirmation email when your store credit is available.
*We recommend recording your tracking information to ensure delivery.
How do I exchange an item?
Our inventory moves quickly, so we recommend purchasing the new size now.
For online purchases, return the original size to us within 14 days from the original purchase date. Note the exchange on your invoice and we’ll ship the new one. A credit will be issued if the item has sold out.
For in-store purchases, return to the store within 7 days of the original purchase date to exchange the item for a different size or color.
Please be aware that clearance items are final sale and are NOT eligible for returns or exchanges. We are making room for new items in the boutique!
How do I exchange my purchase for a completely different item?
If you’d like to exchange your purchase for an entirely different item, please send your item(s) back to us. We will then issue store credit to you, making it easy for you to purchase your desired item.
Have a question we didn’t answer?
Please give us a call at 334-489-4014 or
email us at